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Important Questions to Ask Your Security Monitoring Professional | Alert Protective Services Inc.

Posted on December 5th, 2011 by Alert Protective

When you’ve made the important decision to have a home alarm system installed in your home, you want to be sure that the monitor alarm system company has the latest technology and options available to protect your home, family and valuables. You are entrusting your family’s safety to the security monitoring company and you want to be sure that they will do the best job possible.

Do you offer 24-hour monitoring?

First, you’ll want to establish a few basics. Ask the representative if their monitoring is provided 24 hours a day 7 days a week—you want to be sure your home is monitored at all hours of the day. Ask what types of alarm systems they monitor to ensure that your system is compatible.

Are you UL Certified?

Next ask the home security system monitoring professional if their monitoring center is a UL Listed Center. In order to qualify to be UL listed, the company must adhere to strict guidelines and meet specific requirements. Companies that can secure UL listing are much more likely to offer excellent security monitoring.

Do you have redundant monitoring centers?

Another important question to ask is if more than one monitoring center will provide monitoring services. Having more than one monitoring center is ideal in case there is a major power outage, a secondary monitoring center will ensure that the signal from your home will be picked up and there will be no lapse in monitoring.

Do you support VoIP services?

If you don’t have a landline in your home ask the home security monitoring professional if their monitoring system can utilize voice over IP (VoIP) phone services like Vonage and Skype. You may want to ask the alarm monitoring company to install a cellular radio backup in case your VoIP doesn’t report consistently.

When you’re ready to start using a security monitoring company to protect your home or business, reach out to the Chicagoland home alarm system experts at Alert Protective Service, Inc. With over 27 years of experience and the latest home security technology available, Alert Protective Services is the best alarm system and alarm system monitoring company in the Chicago area. For more information on the products and services, call (773) 685-8383.

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3833 N Cicero Ave Chicago, IL 60641-3623

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(773) 685-8383 - Sales and Service (847) 879-6134 - Central Station

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